Booking & Service Procedure Policy

Brow Lamination Process

Although every precaution will be taken to ensure my safety and well-being before, during, and after the brow lamination process, I am aware of the following information and possible risks. I am over 18 years of age and consent to the agreement and to the brow lamination procedure.

  • I understand that during the treatment, despite all preventive measures, injury is possible I will not hold the technician or business performing this service on me responsible in anyway for any damages or issues that may arise as a result of having the brow lamination procedure performed on me.

  • I understand that some irritation, itching, or burning may occur to the skin which comes in contact with the lamination agent.

  • I understand that an allergic reaction is possible.

  • I understand that it is imperative that I disclose all of the information requested on the Client Intake Form.

  • I have cited all conditions and circumstances regarding my health history, medications being taken, and any past reactions to products or medications.

  • I consent to “before and after” photographs for the purpose of documentation, potential advertising and promotional purposes.

  • I agree that if I experience any ill effects with my brows I will contact the technician that performed this procedure.

  • I understand that brow lamination is the process of restructuring the brow hairs to keep them in the desired shape, but it is my responsibility to brush my brows daily to maintain the desired look.

  • I understand that I need to keep my eyebrows dry for 48 hours after the brow lamination process.

Consent of Photo/Video Release

I hereby grant Flawless by Mirna the irrevocable, perpetual, exclusive right and permission to use photographs/video of me for all media throughout the world including print, internet, other electronic mediums; alone or combined or incorporated with other.

I agree that Flawless by Mirna owns the property rights for such images, digital files, and materials.

I acknowledge and give my permission that such images and digital files may be made public on the Internet and I might be identified.

I waive my right to approve the changes and final result and give my consent to the editing, retouching and modification.

I waive my right to approve the changes and final result and give my consent to the editing, retouching and modification.

Cancellation Policy Agreement

Cancellation Policy

Your appointment is very important. We understand that sometimes schedule adjustments are

necessary. Therefore, we respectfully request at least 24 hours’ notice prior to your scheduled

appointment time for cancellations or rescheduling of appointments.

We recognize the time of our clients and therapist is valuable and have implemented this policy

for this reason. When you miss an appointment with us, we not only lose your business, but

also the potential business of other clients who could have scheduled an appointment for the

same time. 



ANY APPOINTMENTS CANCELLED/RESCHEDULED OR CHANGED WITHOUT 24 HOURS NOTICE

WILL RESULT IN A CHARGE EQUAL TO 50% OF THE RESERVED SERVICE AMOUNT.
 ALL “NO

SHOWS” WILL BE CHARGED 100% OF THE RESERVED SERVICE AMOUNT.

It is mutually understood that if a cancellation is due to circumstances beyond any of our

control, such as power outage, unfortunate incidence, illness, or weather that requires you or

us to have to cancel or be closed during regular business hours, we will reschedule your existing

appointment and no discount or rescheduling fee will apply.

By typing my name below, I acknowledge that I have read and understand the cancellation policy and agree to abide by the above conditions.

Client Consent Form & Liability Waiver

I hereby consent to and authorize the service provider to perform the waxing procedure I am booking today by typing my name as my legal signature below.

I understand that waxing may have certain side effects which may include but is not limited to

skin removal, redness, swelling, and tenderness. I have had the opportunity to ask questions

regarding these side effects and other possible complications.

I give permission to my esthetician to perform the waxing procedure we have discussed and I will hold them and the spa harmless from any liability that may result from this treatment.

I have read and understand the aftercare home care instructions. I understand how important

it is to follow all instructions given to me for aftercare. In the event that I may have additional

questions or concerns regarding my treatment and suggested aftercare, I will consult the

esthetician immediately.

I have also, to the best of my knowledge, given an accurate account of my medical history,

including all known allergies or prescription drugs or products I am currently ingesting or using

topically.

I have read and fully understand this agreement and all information detailed above. I

understand the procedure and accept the risks.

I agree I will assume the risk and full responsibility for any and all injuries, losses, side effects, or damages which might occur to me while I am undergoing this procedure. I do not hold the esthetician, whose signature appears below, responsible for any of my conditions that were present, but not disclosed at the time of this skin care procedure, which may be affected by the treatment performed today.

Consent to contact

I give consent to be contacted via SMS text messages by the business, during business hours regarding but not limited to: important after-care information, special deals and promotions.

COVID-19 Liability Release Form

I acknowledge that due to the outbreak of the novel Coronavirus (COVID-19) and its variants, my service provider is taking extra precautions with the care of every client to include health history review and enhanced sanitation/disinfecting procedures in compliance with CDC guidance.

Henna Consent and Release of Liability

Although every precaution will be taken to ensure my safety and well-being before, during and 

after the henna process, I am aware of the following information and possible risks. Please 

type your name below in acknowledgment of your understanding of the following risks inherent with this procedure.

  • I understand that henna brows has some inherent risk of irritation to the orbital eye area, including the eye itself, and could result in stinging or burning, blurry vision and potentially blindness should the henna enter into the eye. 

  • I understand that if the henna accidentally comes into contact with my eye, my eye will be flushed with water and medical attention may be required. 

  • I understand that some irritation, itching or burning may occur to the skin which comes in contact with the henna. 

  • I understand that there may be some residual dark staining left on the skin following the henna process. This will fade and go away within a short time. 

  • I understand that, while every attempt will be made to provide me with my chosen color, everyone’s hair and skin absorb color differently and my final results may not be the color I initially wanted. 

  • I understand that over the course of several weeks, the henna will gradually lighten and fade. Ongoing appointments will be required to keep the color fresh. Most clients need to come back every 3-4 weeks. 

  • I understand that it is imperative that I disclose all of the information requested on the client intake form. 

  • I have cited all conditions and circumstances regarding my health history, medications being taken, and any past reactions to products or medications. 

  • I understand that additional conditions could occur or be discovered during the procedure which could affect my ability to tolerate the procedure. 

  • I consent to “before and after” photographs for the purpose of documentation, potential advertising and promotional purposes. 

  • I agree that if I experience any ill effects with my brows that I will contact the technician that performed this procedure. 

  • I understand and agree to the after-care instructions provided by the technician. I realize and accept the consequences of failure to adhere to these instructions. 

This agreement will remain in effect for this procedure and all future follow-ups conducted by 

the technician. I understand that this consent agreement is legal and binding. I have read and 

fully understand all information in this agreement. I am over 18 years of age and consent to the 

agreement and to the henna brow procedure. 

Permanent Makeup Disclosure & Release

You have the right to be informed so that you may make the decision whether or not to undergo the procedure after knowing the possible risks and hazards.

The alternative to these possibilities is to use traditional cosmetics and NOT undergo the SemiPermanent Eyebrow Procedure.

Please read, fully understand and agree to the following:

  • I have voluntarily elected to undergo this treatment/procedure after the nature and purpose of this treatment has been explained to me, along with the risks and hazards involved. *

  • No warranty or guarantee has been made to me as a result of this Sculpting Microblading, permanent makeup/camouflage/correction procedure, and that the Independent results are dependent upon age, skin condition, and lifestyle. 

  • I understand that this is a 2 and sometimes 3 step process and I will be required to return no later than 60 days after initial procedure for further treatments to obtain expected results. Anytime past the 60 day period will require additional payment.

  • I have also, to the best of my knowledge given an accurate account of my medical history, including all known allergies or prescription drugs or products I am currently ingesting or using topically. *

  • I acknowledge that the proposed procedure involves risks inherent in the procedure, and have possibilities of complications during and for following the procedure such as infection, poor color retention and hyper-pigmentation.

  • Although it is impossible to list every potential risk and complication, I have been informed of possible benefits, risks, and complications.

  • understand that all payments are final and there are no refunds.

  • I have read and fully understand this agreement and all information detailed above.

  • I understand that procedure and accept the risks. All of my questions have been answered to my sanctification and I consent to the terms of this agreement.

  • I do not hold the technician responsible for any of my conditions that were present, but not disclosed at the time of this skin care procedure which may be affected by the treatment performed.

  • I do not hold the technician responsible for any of my conditions that were present, but not disclosed at the time of this skin care procedure which may be affected by the treatment performed. 

  • I understand when I come back for the touch-up appointment within 60 days there will be an additional fee.

  • I understand that if I need to cancel my appointment I must give 24 hour notice. If I am a no call/no show I will be charged for the full price of the service in which I booked *

Your appointment is very important. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours’ notice prior to your scheduled appointment time for cancellations or rescheduling of appointments.

Please contact us HERE or CALL US at (419) 699-5537 as soon as you realize you need to cancel to avoid being subject to the cancellation policy listed below.

ANY APPOINTMENTS CANCELLED/RESCHEDULED OR CHANGED WITHOUT 24 HOURS NOTICE WILL RESULT IN A CHARGE EQUAL TO 50% OF THE RESERVED SERVICE AMOUNT. ALL “NO SHOWS” WILL BE CHARGED 100% OF THE RESERVED SERVICE AMOUNT.

We recognize the time of our clients and therapist is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time.

Please remember that it is your responsibility to remember your appointment dates and times to prevent any missed appointments resulting in a cancellation fee. Not receiving an electronic notification of your appointments from us is not sufficient reason to miss an appointment if the original confirmation notification was received timely.

It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as a power outage, unfortunate incidence, illness, or weather that requires you or us to have to cancel or be closed during regular business hours, we will reschedule your existing appointment and no discount or rescheduling fee will apply.

By continuing to book my appointment using the scheduler below, I acknowledge that I have read and understand the cancellation policy. I understand that by proceeding with booking my appointment that I agree to abide by the above conditions.